Create an account and get started on your first collection right away!
Are you already a customer with us? Then log in to your account.
We get that. You want to be sure you're in the right place. Below, we answer the most frequently asked questions about collections, our process and what you can expect.
You will immediately receive a confirmation email with a brief tutorial.
Using the login information in that email, you can get started right away. Read the manual, follow the steps and enter your first collection file.
Once you’ve saved everything, we’ll check your invoice and documents. Then we start working for you right away.
You can view your file 24 hours a day, 7 days a week. There you can see outstanding invoices and progress, so you always know where you stand.
Of course, you can file a one-time collection case with us; you’re not locked into a contract or subscription. Try it out!
In doing so, we do not charge filing fees, start-up fees, success fees or other hidden costs. We provide all our services on the basis of 100% No Cure No Pay.
For business-to-business (B2B) claims, we do not have a minimum amount: the amount of your outstanding invoice does not matter to us. You can use our debt collection system free of charge on a 100% “No Cure, No Pay” basis, whether you submit one or more invoices.
For claims arising from private transactions (such as loans, security deposits, or claims against online retailers) , we require a minimum principal amount of €1,000, and written proof (such as a signed agreement or invoice) must be provided.
Yes, but only under specific conditions. We handle private matters only if the principal amount is at least €1,000. We do not handle alimony or family law cases; however, we do handle rental disputes, loans (starting at €1,000), and claims against online retailers (starting at €1,000).
Important to know: We only handle cases involving individuals if the amount is €1,000 or more and there is an agreement or lease signed by both parties (or a written proof of purchase and return from an online store). Without written proof or for amounts under €1,000, we cannot take your case.
Does your claim meet these conditions, and would you like to create an account as an individual? If so, enter your last name in the “Company Information” section and select “Individual.”
Do you have any questions? Feel free to call us at 020-3452675.
Yes, you can. For bulk collections, there are three options:
After creating your account, you can contact us. We will then open the API connection for you. Full documentation can be found in your online portal.
Want more information? Feel free to contact us at 020-3452675.