You can submit and track your files online 24/7 through our portal. For personal advice, we are readily available during business hours.
Why use a collection agency in Rotterdam?
In Rotterdam, it's all about getting things done. You've worked hard for your money and you want to get paid without fuss. No long stories, but clarity and results.
As a collection agency for Rotterdam, we work with short lines of communication. You get a single point of contact and clear updates. No legal jargon, but language you understand immediately.
Why a local debt collection agency helps
- Short lines and direct contact
- Familiar with the Rotterdam business culture
- Experience with businesses in and around the port
We know the region: from the Waalhaven and Spaanse Polder to the city center, Incassobureau Amsterdam and Incassobureau The Hague. So we can also help you if your debtors are located outside Rotterdam.
Our working method in Rotterdam: clear and effective
Step 1: Amicable debt collection in Greater Rotterdam
After your registration, we immediately start the amicable collection phase. This is the phase in which we try to collect your claim without court intervention. We use e-mail, text message, telephone and mail to reach your customer.
Our tone is friendly but clear: payment is due now. We consider solutions such as a payment plan, but also make it clear that procrastination is no longer an option.
- Starts within 24 hours of registration
- Always communicate with respect for your customer
- You keep your own insight through our online portal
Want to know more about this phase? Then read on to our page on Amicable Collection.
Step 2: Legal action through the Rotterdam District Court
Does your debtor not resolve it in the amicable phase? Then together we look at whether a legal step makes sense. We assess your case fairly and give you clear advice.
Depending on your situation, you can think of:
- Filing a Subpoena with the court
- Starting Judicial Proceedings
- In extreme cases, file for bankruptcy of your debtor
We fully prepare the file and cooperate with bailiffs and lawyers. You don't have to figure out the process yourself; we take as much work off your hands as possible.
Debt collection for entrepreneurs in and around Rotterdam
We work for entrepreneurs and organizations throughout Greater Rotterdam. From sole proprietorships to large organizations, you get the same attention and clarity with us.
- Logistics and transport in and around the port
- Real estate and landlords with rental arrears
- SMEs and retail in downtown and neighborhoods
- Business service providers, healthcare facilities and associations
Are you dealing with rent arrears or rent collection? Then our approach matches what you read on the Rent Collection page. If you work as a freelancer or small business owner, you will find more information on ZZP ers.
Even if your debtors are outside Rotterdam, we can help you. We collect throughout the Netherlands and have experience with files in different regions.
Wki registration and No Cure No Pay: certainty in 2026
You want to be sure you are working with a reliable collection agency. Credifin is officially Wki registered and holds the Justis license (registration 00023). This means we are under supervision and must meet strict quality requirements.
- Your money comes in to a separate trust account
- We work according to the rules of the Quality Collection Services Act
- Our processes are transparent and auditable
Want to know more about how we work and who we are? Then check out About Us or read more about our Foundation for Third Party Funds.
No Cure No Pay: you run no collection risk
We work on the basis of No Cure No Pay debt collection. This means:
- No result, no fee
- Does your debtor pay? Then we recover the collection costs as much as possible from the other party
- You basically receive 100 percent of your principal amount
On our Collection Rates page, we explain exactly how the costs are structured. That way you know in advance where you stand.
Start your debt collection in Rotterdam today
Don't wait any longer for promises and delayed payments. Report your outstanding invoice online and we'll start working on it immediately. You always keep an eye on the progress yourself.
Have doubts about whether your case is suitable for collection? Submit your claim and attach your documents. We will look with you and give honest advice.
Do you have questions about how it works?
We get that. You want to be sure you're in the right place. Below, we answer the most frequently asked questions about collections, our process and what you can expect.
On average, we see the first payments come in within 14 days. Once the debtor pays, we transfer it directly to you.
Absolutely. Whether you have one invoice or a hundred a month; you are welcome at Credifin Rotterdam.
We are familiar with the specific legal aspects of the port and transport sector and can act on them in a targeted manner.
Prefer to spar about your situation in Rotterdam first?
Do you doubt whether you should hire a collection agency yet? Or would you first like to spar about your specific situation in Rotterdam or the region beyond?
Feel free to contact us. We think with you, without obligation. Together we look at which approach best suits your client and your company.
Top experience - always the desired result so far!
Turn- en Sportvereniging VIRTO
A very effective collection agency! We worked with Credifin Netherlands on an international B2B debt. They handled everything professionally, kept us informed and successfully collected the full amount from the debtor within a few days. Highly recommended for cross-border business debt collection.
42 Coffee Cups
We are in fashion with our company and want to keep our focus on the core business. That is why it is very nice to have collection agency Credifin as a safety net! They unburden us and thanks to them we almost always receive all payments.
Bibian Hoyng State-of-Brands
Results you can count on
94
Collection success rate.
14
Average time to first payment.
100
No cure, no pay: no fees for no results.
20.000
Customers went before you!