Collection agency The Hague: legal decisiveness in the Hofstad

The Hague is more than just the political heart of the Netherlands. You'll find international organizations, ministries, a large rental market and a strong SME. That also means: lots of invoice flows, tight payment agreements and sometimes complex discussions about payments. Then you want a collection agency that knows how things work in the Hofstad.

As a collection agency with a focus on The Hague, we combine legal knowledge with a practical, human approach. We know the reality of entrepreneurs in districts such as Scheveningen, Centrum, Laak and Leidschenveen-Ypenburg. And we understand that you want results, without unnecessarily damaging your relationship with your customer.

• Local knowledge of the Hague market and Haaglanden region
• Cooperation with established bailiffs and legal partners in the region
• Always following the latest legislation and Wki guidelines

Want more background on when to hire a collection agency? Then read our page Debt collection agency. This will show you exactly which steps you can already take yourself and when it is smart to leave it to us.

You want clarity: when will your money be in your account, what exactly do we do and what can you expect from your debtor? We work with a tight, transparent step-by-step plan. You follow everything online in your own portal.

Phase 1: Amicable collection without a judge

As soon as you submit your file online, we immediately start the amicable collection phase. In this phase, we try to get your debtor to pay without court intervention. This is often faster, more economical and better for the relationship.

• You submit your claim online via Filing Incasso
• Within 24 hours, your debtor will receive the first summons
• We approach your customer via email, text, phone and mail
• We agree clear payment terms and, if necessary, an arrangement

In many cases, we succeed in collecting the claim in full at this stage. Would you like to know exactly what out-of-court debt collection entails? Read more about our approach on the amicable collection page.

Phase 2: Legal action in The Hague.

Is payment not forthcoming or does your client dispute the claim? Then together we will consider whether legal proceedings at the District Court in The Hague are wise. We will always give you honest advice about the chances of success and the expected costs.

• We assess the feasibility of a procedure
• Our lawyers prepare a complete and legally strong file
• We coordinate strategy with you before taking the next step

Want to know more about how a court case proceeds? Then check out the Legal Proceedings page. There you can read step by step what to expect.

We help organizations and individuals in The Hague and the entire Haaglanden region. Whether you are on Frederik Hendriklaan, in the Binckhorst, Leidschendam-Voorburg or Rijswijk: you can come to us.

• Property and HOA - Rent arrears, damages, service charges or deposits that are not paid. We know the rules around rent collection and, where necessary, we quickly engage with bailiffs for attachment or eviction.
• SME and self-employed - From consulting and IT to hospitality and retail. We take your accounts receivable management out of your hands so you have time for your business.
• Business services - Think lawyers, accountants, consulting firms and healthcare providers. We collect carefully and with an eye for long-term relationships.
• Associations and foundations - We help sports clubs, associations and CoEs with membership arrears and payment arrangements.

Do you work nationwide or in multiple cities? Then you can combine our Hague expertise with other regional pages, such as Incassobureau Amsterdam. This way you keep a grip on all your outstanding debts, regardless of where your debtors are located.

Since the Debt Collection Services Quality Act (Wki), it has been mandatory for professional debt collection agencies to be registered. This is good news for you and for your client: it prevents abuses and provides clarity about the quality of service providers.

Credifin holds a Justis license (registration 00023). Among other things, this means that:

• Your claims will be handled by skilled professionals
• Your money is safely managed through a separate trust account
• We work according to strict rules around communication and costs

It is important to us that you know exactly where you stand. That is why our general terms and conditions, our privacy statement and our complaints procedure are always public and clearly explained. In this way, you can also build a strong, reliable partnership in The Hague.

As a business owner in The Hague, you do not want to run an unnecessary risk. That is why we work in the amicable process on the basis of No Cure No Pay. This means:

• No fee if we fail to collect
• Upon payment, we recover legal costs and interest from the debtor
• You receive 100% of the principal amount outstanding

On our page No Cure No Pay debt collection you can read exactly how this works and in what situations there are exceptions. Want to know in advance what collection costs you are allowed to charge? Then use the handy tool on Calculate collection costs. This will tell you immediately what amount you are legally allowed to charge.

Want more insight into our rates, including for court processes? Then take a look at our collection rates. There you can see at a glance what you can expect.