Send WIK letter online with digital delivery receipt

At Credifin, we believe in results. For more than twenty years, we have been helping business owners throughout the Netherlands with debt collection. In all those years, we have seen tens of thousands of files pass by. Each time we saw the same thing: a strikingly large percentage of entrepreneurs send the WIK letter incorrectly or not at all.

With all its consequences. This is exactly why we developed wikbriefversturen.nl. Not to replace our collection services, but to offer you an accessible online platform that allows you to send a legally correct 14-day letter in minutes. Including digital delivery receipt and reading confirmation, so you can always prove that the letter has arrived.

Want to know more about the legal rules and requirements surrounding the WIK letter? Then also read our explanation on the WIK letter page.

Entrepreneurs are experts in their own profession, be it construction, IT or healthcare, but usually not in the details of debt collection law. The Extrajudicial Collection Costs Standardization Act is complex and case law is strict. A small mistake in your dunning can have major financial consequences.

In practice, we see this go wrong every day:

• Outdated templates: you use a free format from the Internet that is no longer current
• Calculation errors: collection fees are calculated manually, resulting in an incorrect amount in the letter
• The 14-day trap: you write that the debtor must pay within 14 days of the date, when by law the deadline does not begin until receipt
• No proof: you send a perfect letter, but cannot prove afterwards that the debtor actually received it

If your WIK letter does not comply with the law, the court usually rejects the collection charges. That's not a small legal detail, but a direct loss on your claim.

A claim of €3,000 normally includes €450 in collection costs. If your letter is not good, you miss out on this full amount. If this happens ten times a year, it will cost you € 4500 a year. While this is completely preventable with the right letter and conclusive proof of dispatch and receipt.

We wanted to offer more than just a tool to create a letter. The real innovation of wikbriefversturen.nl is in the tracking and digital delivery receipt.

Where a regular email or letter by mail provides uncertainty, our platform provides objective evidence on three levels:

• Sent: the exact time your 14-day letter was sent
• Delivered: a confirmation that the email was delivered to your customer's inbox
• Opened: the moment when your customer actually opens and reads the letter

This triple proof is the digital version of a registered letter, but faster, more economical and more reliable. No more hassles with mail pieces or debtors who refuse to sign for receipt.

Wikbriefversturen.nl is an independent platform, but its real power arises in combination with our collection agency Credifin. You can see it as the perfect starter: the platform provides a watertight 14-day letter, we take over if payment is still not forthcoming.

If the debtor does not pay after the 14-day letter, you have already built up a strong file thanks to the platform. With one click, you transfer the claim to Credifin for a collection process on a no cure no pay basis. Because the proof of mailing, delivery and opening is conclusive, your claim is legally more solid and more likely to succeed.