Final reminder

A final demand letter is a final, formal warning to your customer to still fulfill an outstanding invoice or other obligation. In this letter, you make it very clear that payment has been requested before and that now is really the last chance to resolve it without additional costs or steps.

It usually involves a written final demand letter stating:

• Which invoice or obligation is still outstanding
• within what time period payment is due
• What steps you take if payment is not forthcoming, such as using a collection agency

So the final demand letter is often the step before you start a collection process or legal proceedings. If you write this letter properly and according to the rules, you will be stronger later if it does come to collection or legal proceedings.

Doubting whether your final demand letter is clear enough or meets legal requirements? We'll help you send a strong and legally sound final demand letter.

We formulate the text clearly and neatly, so that you clearly indicate that payment is now really necessary. Because we send the final demand letter on our letterhead and with our logo, you increase the pressure on your debtor without immediately damaging the relationship. You remain the friendly entrepreneur, we are the professional party in the background.

Want to send your final demand letter via Credifin? These are the costs for a professional final demand letter by Registered Email™:

• Separate final reminder: €15 per Registered Email™.
• 10 or more final reminders: €5 per Registered Email™.

Do you have larger quantities or do you send final reminders more often? Then custom arrangements are possible. We are happy to work with you to find a cost-effective solution.

Do you have your customer's e-mail address? Then we will send the final reminder in addition to our usual letter free of charge as Registered Mail™. Would you like to send all reminders by registered mail as well? Then contact us about the additional postage costs.

If you have your final demand letter sent through Credifin, you are choosing a fast and efficient approach.

We send the reminder digitally via Registered Mail™. It arrives directly in your customer's inbox and is immediately traceable. This ensures that your message is seen faster and taken more seriously.

You don't have to print or send anything yourself. You provide the data online and we take care of the rest. That way you keep an overview and save time, while increasing the chances of quick payment.

A final demand letter must be legally correct. If something is missing or incorrectly worded, it can cause problems later in debt collection or court proceedings.

If you let Credifin perform this step, you can be sure that everything is correct. We ensure that the reminder is fully and correctly drafted and sent, so you can proceed without risk if payment is not forthcoming.

That way you avoid mistakes and are stronger when further steps are needed.

Fixed legal rules apply to consumers. A final demand letter must always contain the following:

• A clear payment period of at least 14 days from the day after receipt
• The exact amount of collection fees charged if payment is not made on time

These rules apply only to consumers. With business customers (B2B) these obligations do not exist. In practice, with companies, one payment reminder and one reminder is often enough to then start a debt collection.

Almost everyone uses e-mail as their primary means of communication. This is why more and more organizations are choosing a Registered Email™ instead of a traditional registered letter.

A Registered Mail™ has the same legal value as a registered letter. So you can prove that you sent the latest reminder and that your customer received or could receive it. In practice, you see that customers respond faster and pay sooner as a result.

In addition, a registered letter can be refused, while a Registered Mail™ cannot. This way, you give your final reminder more power, without additional barriers for your customer.

With a clear last reminder before collection, you make a firm commitment to payment one last time, without immediately starting a full collection process. This can be done for one outstanding invoice, but also if you want to send reminders for several invoices at once.

In the final demand letter, make it clear that you are prepared to take the next step and engage a collection agency if payment is not forthcoming. Experience shows that many customers then still pay, precisely because the consequences become concrete.

This way you give your customer a last chance to pay the invoice himself, without high collection costs. You retain the relationship, while showing that you take your debtor management seriously.

Is your customer still not paying, even after the last reminder? Then it's time to take the step to debt collection. With our No Cure No Pay debt collection, simply submit your case online and we'll get right to work for you.

We automatically calculate legal interest and the appropriate collection costs and charge them to your customer. This allows you to keep the focus on your business, while we carry out the collection process neatly and professionally.

Tip: Want to reduce the likelihood of non-paying customers? Do a credit check in advance and gain insight into your customer's financial situation. That way you make more conscious choices and reduce the risk of new final reminders.