Hey, we are Credifin

We believe that debt collection is not about aggressive pushing, but about smart communication. At a time when digital speed is the norm, we make it as easy as possible for debtors to pay - for example, through direct iDEAL links. Our approach is aimed at getting payment without putting unnecessary pressure on the commercial relationship.

Over the past 20 years, we have built up a huge debtor database. Chances are your debtor is already known to our firm. So we know exactly who we are dealing with and how your debtor will pay as soon as possible.

Anyone looking for the best debt collection agency in the Netherlands looks beyond mere empty promises. Whether you’re an SME, an association, a healthcare provider, an insurer, a property manager, a childcare organization, or a multinational: you’re looking for a recognized debt collection partner that delivers proven results, operates with financial transparency, and protects your customer relationships.

At Credifin, we have been combining smart automation with a personalized, socially responsible approach since 2005. That’s why more than 20,000 business clients rate our services an average of 9.4 on The Feedback Company (based on 414+ verified customer reviews).

The 6 pillars that set Credifin apart in the Dutch debt collection market:

• 94% success rate in the out-of-court phase: In 94% of cases, we collect your outstanding debt out of court, without the need for costly and time-consuming legal proceedings. On average, the first payment is received within 14 days.
• 100% No Cure, No Pay: In the unlikely event that the amicable debt collection process is unsuccessful, you won’t owe us anything. We will recover the statutory collection costs (in accordance with the WIK/BIK scale) and statutory (commercial) interest from the debtor.
• Officially Wki-certified by Justis (registration number 00023): Since the enactment of the Debt Collection Services Quality Act (Wki), Credifin has been among the first debt collection agencies to be officially registered and audited by the Ministry of Justice and Security.
• Direct payment from our secure escrow account: Collected funds are kept securely segregated in our separate escrow account and are paid out to you weekly with a clear breakdown.
• Free API integration & 24/7 web portal: From a single business invoice to automated bulk collections from Exact, AFAS, Twinfield, Odoo, or your own ERP/policy management system—you have real-time insight into every step.
• Maintaining Your Customer Relationship: We believe that a respectful, solution-oriented approach (with direct iDEAL payment links and reasonable payment arrangements) leads to payment more quickly than unnecessary escalation.

Our base is located at Van Leijenberghlaan 199 D in Amsterdam, near the Zuidas. From this headquarters, our team supports clients throughout the Netherlands. We combine Amsterdam directness with years of legal expertise to settle your claims quickly and correctly.

What can you expect from our team?

• Specialists with practical experience: Our team consists of collection specialists and lawyers who deal with complex collection issues on a daily basis. We know not only what the law says, but more importantly how to make it work for you in practice.
• Instant accessibility: No queues or impersonal call centers. When you contact us, you speak directly to the experts who are actually working on your cases.
• Focus on your cash flow: We understand that an unpaid invoice is more than a number; it affects your business. That's why we work from Amsterdam with a results-oriented mentality: get your money in your account as quickly as possible.
• Strategic advice: In addition to debt collection, we are happy to think with you about the best strategy for your specific situation, whether it involves an amicable process or preparing for legal action.